Frequently
Asked Questions

Get answers to the most frequently asked questions about SimpleConsign.

How do I know which SimpleConsign software package is right for me?

We know each business is different, so if you still have questions about the best package for you after reviewing our pricing page, we recommend getting in touch with our SimpleConsign sales team who can advise you on which features are most relevant for your type of business.

What is included in SimpleConsign’s free trial?

SimpleConsign offers a 15-day free trial of our professional plan. With it, you get full access to the whole platform and can start building your inventory management and POS system.

I am a consignment store owner. Which SimpleConsign features work best for me?

SimpleConsign was built for consignment stores. Our point of sale (POS) has functionality to support consignor splits, tiered and time-based discounts, and our inventory management system tracks consignors, associated inventory, and location seamlessly. Learn more about how SimpleConsign supports consignment stores here.

I am a vendor, dealer, or antique mall. Which SimpleConsign features work best for me?

Within the SimpleConsign platform, you can collect and manage rent from your vendors. You can also empower your vendors or dealers to manage their inventory, pricing, and tags through Consignor Access and Dealer Remote Entry. Learn more about how SimpleConsign supports vendor malls here.

I have multiple locations. Which SimpleConsign features work best for me?

SimpleConsign has the ability for multi-location stores, franchises, or chains to share inventory, consignors, and vendors across locations. This means you no longer have to treat each rooftop like its own business. In addition, you can run reports to learn more about both the individual locations and the overall business. Learn more about how SimpleConsign supports multiple location stores here.

I am a current customer. How do I get support?

The best way to get support for your instance of SimpleConsign is to submit a ticket within the platform. You can also email us at support@simpleconsign.com and a ticket will be automatically created for you.

I have another software. If I switch to SimpleConsign, how does my data get migrated?

The data migration process from other platforms to SimpleConsign is very easy and free of charge.

It's important to note that you can choose to migrate your data from an existing platform or start fresh in SimpleConsign.

If you choose to migrate your data, the process is as follows: 1) a member of our data migration team does a test migration so you can verify the integrity of your data; 2) a final migration is conducted.

How will my staff get trained if I choose SimpleConsign?

SimpleConsign offers two ways to train your team. First, we provide several live training sessions each week. You and your employees can participate in as many training sessions as you would like. Second, we offer pre-recorded training videos that can be viewed at your convenience. All of this is provided to you at no additional cost.

Can I post or sell my inventory online?

Posting inventory and selling online is especially easy when you use SimpleConsign’s Shopify integration available on the Professional plan. Download our Simple Photo App and the process is even faster.

Do you support both a Mac and a PC?

Yes, SimpleConsign is fully functional on both a Mac and a PC.

What hardware do I need to get started with SimpleConsign?

Every situation is different. The best way to determine which hardware you need is to speak to one of our SimpleConsign experts. Schedule a call today.

Frequently Asked Questions